Business Analysis Fundamentals & Techniques

New course dates to be announced early September 2016

This seminar will teach you the fundamental concepts and techniques of business analysis and will help you develop business analysis skills by practicing these techniques in simulated business situations in class.

This is the only practical seminar on Business Analysis to be offered in Greece, which is also certified by the International Institute of Business Analysis (IIBA®). 

We perform business analysis tasks daily in order to make business decisions. In most cases, however, we do it ad hoc without any formal training and without stakeholders sharing a “common language”.  Through this seminar a common interface will be established between decision makers and performers.

The course is taught by experienced professionals certified with CBAP designation. 

Download full description and registration form of the "Business Analysis Fundamentals and Techniques" course (.pdf 508KB)

Learning Outcomes

Attending this seminar you will be able to

  • Understand the fundamental concepts and terms of Business Analysis
  • Practice Business Analysis techniques in class.
  • Identify and select the most important Business Analysis techniques suited for your job
  • Prepare templates based on the techniques presented in class to apply on the job.
  • Establish a communication plan between business and stakeholders

This seminar will also reference the exam material (BABOK® Guide v2.0) for the CBAP® examination.


Introduction to Business Analysis 

  • Where can BA techniques be applied
  • Basic Business Analysis Methodology
  • Problem/opportunity identification
  • Alternatives assessment
  • Scope definition
  • Business case definition
  • Stakeholder analysis

Introduction to Managing Requirements

Requirements definition

Types of requirements

  • Business
  • Solution
  • Functional and non functional
  • Transition

Elicitation techniques per phase of BA work (indicative list) 

  • Power/interest grid
  • Stakeholder wheel
  • Scenarios
  • User stories
  • Use cases
  • Business event
  • Business process modeling
  • Business rules

Stakeholders communication

Business Analysis techniques overview:  how to apply BA techniques through examples

Business Analysis Techniques Workshop

Special prices for IIBA/PMI members


Course Code BUA100
Department Vocational Training
Instructor Konstantinos Liakeas, PMP, CBAP, ITIL
Instruction Languages EN
Level Beginners
Prerequisites Project management experience recommended however it is not mandatory.
Who should attend Anyone working in any part of the business (i.e. Projects, Quality, Customer Service, Sales, IT, Finance, etc)
Certificate of AttendanceYes
Certification Track CBAP, PMP
Continuing Education Credits 24 CDUs, 24 PDUs
Offered OnlineNo
Available to Buy OnlineNo
Course Fees €950.00 €850.00
Partner Institution International Institute of Business Analysis (IIBA®)
Last Update At: 2016/04/14 - 11:27:20


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10680 Athens
Business Programs: 2103680006, 2103680907, 2103680056, 2103680927
IT Programs:
2103680966, 2103680912
Fax: 2103633174



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