Business English: Diplomacy in English
Upon Request
Online
Learn and practice how to face difficult situations, such as customer complaints or misunderstandings with diplomacy in English. This is a private online course through Skype. You can register and start anytime. Once you register we will contact you to arrange your schedule. The course is divided into 3 sessions. Each session is one-hour long.
Skills covered:
Speaking
Materials used:
Phrase sheets
Teaching methods:
One to one
Roleplays
Simulations
Discussions
Constructive correction and feedback