The exams administered by the Hellenic American Union are scored by the test developers under strict quality control conditions. These measures ensure the accuracy and validity of the results.
However, you can arrange to have your exam rescored, if you wish, for a fee and within the timeframe set by the test developer. You can submit a rescoring request by signing in to your Orfeas account. Then:
- If you are a language school owner or an English teacher, select “Additional Services”, then “Buy additional services”, choose “Rescoring request” from the list provided, and follow the on-screen instructions.
- If you are an individual candidate, select “Additional Services”, choose “Rescoring request” from the list provided, click “Select”, and follow the on-screen instructions.
Note: If you are a candidate who was originally registered by a teacher but now wishes to submit a rescoring request independently, you may do so by completing and sending the following form to exams@hau.gr.
In any case, the result of the rescoring will be sent to you via email.
Please note that:
- Rescoring requests are accepted only within the prescribed deadline. We are unable to accept rescoring requests submitted after this date.
- The scores given after rescoring are final and cannot be changed.
- If the scores after rescoring are higher than the initial ones (i.e., your score improves in one or more sections, leading to the award of a certificate), rescore fees are refunded and a new certificate is issued.