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Operational Risk & Resilience Workshop

Risk Management
Upon Request
14 Hours
Lower Intermediate

Gain an in-depth understanding of operational risk management and resilience.

Understand what are operational risks, why they are managed, the identification and assessment process, techniques for mitigation and management and the monitoring and reporting process.  This seminar will also provide an overview of the current regulations.

Risk identification and assessment are also discussed covering risk logs/registers, inherent and residual risks, and Risk Control and Self Assessments. We explain why is important to collect operational risk data, loss data content, and we discuss the challenges of internal and external loss data.

The seminar provides detailed insights on how to perform scenario analysis and stress testing, including structuring  and developing credible and resilience scenarios, including pandemics.  Operational risk mitigation techniques, third-party management, identification of key controls, reporting process, monitoring operational risk, and key risk indicators will also be discussed.

Additionally, we will provide insights on new regulations, governance, strategy, culture, service mapping and design, risk management, threat and vulnerability management, business continuity planning, disaster planning, and change management. Instructor will provide the opportunity to debate and challenge views, current issues and developments in operaitonal risk.

  • Define operational risk and its types, losses, and scope.
  • Identify the drivers of operational risk management, including operational resilience and regulatory requirements as Basel I & II
  • Understand the operational risk management framework, including the three lines of defense and governance.
  • Identify and assess operational risks using risk logs/registers, inherent and residual risks, and loss data.
  • Mitigate operational risk using appropriate techniques, third party management, and key controls.
  • Understand the changes in operational risk management due to COVID-19 and identify long-term challenges.
  • Identify issues associated with operational risk management and understand the impact of banking developments on operational risk.
  • Identify future flashpoints in operational risk management and learn from recent operational risk events using case studies.

This seminar is designed for: Operational Risk Managers, Risk Officers & Analysts, Compliance Officers, Internal Auditors, Operations Managers, IT Risk Managers, Legal and regulatory executives, treasurers, regulators, consultants and any professional who has significant experience in the subject and may seek to revise their knowledge.

What does operational risk really mean and why does it really matter

  • What does operational risk really mean?
  • Defining the scope of operational risk
  • Operational risk types
  • Types of loss – financial, regulatory, soft
  • Risk Appetite
  • Case study - What are the current top 10 Operational risks?

Drivers of Operational Risk management

  • Why manage operational risk?
  • Operational resilience
  • Operational risk regulations
    • Basel II & III
    • Other cross-border regulations

Operational risk management

  • Operational risk management activities
  • The operational risk framework
    • The three lines of defense
  • The main challenges
  • Strategic operational risk management – governance
  • How has operational risk changed since Covid?
    • Long term challenges
  • Case study.

Risk identification & Assessment

  • Identifying operational risks  - risk logs/registers
  • What are inherent and residual risks?
  • What are Risk Control and Self Assessments?
    • Questionnaires vs. workshops
    • The psychology of RCSAs
    • Case study
    • Industry sound practice

Loss data

  • Why collect operational risk data?
  • Loss data content
  • The challenges of internal loss data.
  • External loss data

Building scenario analysis and stress testing

  • Stress testing vs. scenario analysis.
  • Structuring scenarios.
  • Developing credible scenarios.
    • Internal and external source of information - learning from past events
    • Including pandemics in operational resilience scenarios.
  • Discussion: What scenarios are credible, are past events still relevant?

Mitigating operational risk

  • What is operational risk mitigation?
  • Mitigation techniques
  • Third party management
  • Identification of key controls
    • Case study: identifying appropriate mitigating techniques
  • Op risk events and their management
  • Case study: Achieving operational resilience

Operational resilience

  • What is operational resilience and why is it important?
  • Operational Resilience - new regulations
    • Linking operational resilience to Bank objectives
    • Governance, Strategy & Culture
    • Service Mapping & Design
    • Risk Management
    • Threat & Vulnerability Management
    • Business continuity planning vs. Disaster planning
    • Change Management
  • Case study

Operational risk monitoring and reporting

  • The reporting process
  • Monitoring operational risk
  • Key risk indicators
    • What are KRIs?
    • Types of KRIs
    • Developing and designing key risk indicators
    • Case study

What Next?

  • What are the problems in practice?
  • Banking developments and their impact on operational risk
  • What next – future flashpoints?
  • Case study – a recent operational risk event

You can register, or have your employer register you up to 2 weeks before the start date of the program, and until May 26, if there are still available places. Add the program to the shopping basket. The first time you place an order you need to register. For company registrations please check the box “I am booking on behalf of my company”. Then, you fill out your personal details and you select an invoice or receipt to be issued. Then you must pay the tuition fee. Payment is available by: a) debit, prepaid, or credit card (interest-free installments will be visible if available), b) Bank payment ID, that you can use to pay at the bank or via ebanking, or c) IRIS and direct debiting your bank account.

Please note that once you successfully place your order you will receive an automated confirmation message. This does not mean that your registration is complete. Your place is reserved once you pay the relevant tuition fee. When payment is visible, we will contact you to confirm your registration. Employers who enroll 3 or more employees in the program receive a 5% discount on the total amount of fees. This discount is visible in the shopping cart. 


Banking Risk Training (BRT)

In cooperation with Banking Risk Training(BRT), a niche risk training and consultancy company headquartered in the UK, we offer courses to help participants gain an overview of the field, advance their knowledge, and learn tools that can be implemented in their day-to-day tasks, as well as programs that focus on exam preparation for an official GARP certification. Our seminars cover a variety of areas in the field of Risk Management, such as credit, market, and operational risk, corporate governance, best banking practices, and training consultancy.

BRT was formed in 2014 by Graeme Skelly (former Director of Barclays Bank) to undertake specific in-house training and consulting assignments in financial risk management. In 2017, after a decision to expand the company’s activities, Graeme was joined by Alastair Graham former Managing Director of the Global Association of Risk Professionals in London. During his career, which combines banking and education, Alastair has organized and delivered several training seminars globally. Recently, he was appointed as the Global Banking Education Standards Board’s first Secretary General.

Inhouse training option

The seminar can be organized exclusively for your company, if there is a group of people who wishes to attend. The content, dates, and schedule will be tailored to your employees' needs. 

Learning through Zoom

Zoom is a web-based video conferencing tool, compatible with Mac, Windows, Linux, iOS, and Android, that allows users to meet and attend classes online. You can use Zoom from your PC or laptop, but also from your iPad or smartphone. You will have to download Zoom to one of your devices to be able to attend this program. We will send you a step-by-step guide once you register. If you use your PC or laptop you will also need a webcam, microphone, and speaker. Most computers have a microphone and speaker, but you can also use a headset with a microphone for better sound quality.

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