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Business English: Telephone communication

Business English
Starting Soon
Duration
4 hours
Level
Intermediate
Language
English

Learn and practice how to confidently take part in a phone conversation in English. This is a private online course through Skype. You can register and start anytime. Once you register we will contact you to arrange your schedule. The course is divided into 4 sessions. Each session is one-hour long. 

Skills covered:

Speaking
Listening


Materials used:

Phrase sheets, Audio recordings

Teaching methods:

One to one
Discussions
Roleplays
Simulations
Constructive correction and feedback 


  • Preparing to make a telephone call
  • Receiving calls
  • Taking and leaving messages
  • Pronunciation practice
  • Asking for and giving repetition
  • Setting up appointments
  • Changing appointments
  • What to say and what not to say
  • Ending a call
Michael Robbs
Business English Instructor

Michael Robbs holds a BA in Interdisciplinary Human Studies from University of Bradford, UK, and an MA in Teaching English as a Foreign Language from St. Michael's College, USA. He is an award-win ...

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