Business English: Telephone communication
Business English
Starting Soon
Learn and practice how to confidently take part in a phone conversation in English. This is a private online course through Skype. You can register and start anytime. Once you register we will contact you to arrange your schedule. The course is divided into 4 sessions. Each session is one-hour long.
Skills covered:
Speaking
Listening
Materials used:
Phrase sheets, Audio recordings
Teaching methods:
One to one
Discussions
Roleplays
Simulations
Constructive correction and feedback
- Preparing to make a telephone call
- Receiving calls
- Taking and leaving messages
- Pronunciation practice
- Asking for and giving repetition
- Setting up appointments
- Changing appointments
- What to say and what not to say
- Ending a call
Michael Robbs
Business English Instructor
Michael Robbs holds a BA in Interdisciplinary Human Studies from University of Bradford, UK, and an MA in Teaching English as a Foreign Language from St. Michael's College, USA. He is an award-win ...
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